In order to contact IT, please do not come to our office.
We can solve 99% of issues remotely and/or over the phone. In order to contact us, send us an email to helpdesk@fmd.uga.edu, visit https://helpdesk.fmd.uga.edu or call 706 542 7417. If you call and we do not pick up, leave a voice message! This will create a ticket for us and we will get back to you as soon as possible.
- If you need euipment for teleworking, put in a ticket with your need.
- How to Install VMware Horizon Client for Windows(Preferred Method of access to VDI Desktops)
- How to Access Your VDI Desktop from only a Web Browser
- How to Access your Physical Computer
(Only if you are in Engineering) - Collaborative Tools(Zoom and Office 365 for your personnel computer)
- Helpful Web Links - these can be accessed from anywhere
Aim -> https://aim.fmd.uga.edu
UGAMart -> https://ugamart.uga.edu/
Work Request -> https://workrequest.fmd.uga.edu